| 1. |
An Exchange Order that has not been exchanged in for a JAPAN
RAIL PASS can be returned to the office where it was purchased for a refund,
within one year of the date of issue. In such case there will be 10%
service charge of the purchase price. |
| 2. |
After an Exchange Order is exchanged in for a JAPAN RAIL PASS,
the PASS can be return to any JAPAN RAIL PASS exchange office for a refund
if this is done before the starting date for the use of the PASS. (10%
of the yen (¥) price of the PASS will be charged as a handling fee.) |
| 3. |
No refund can be made for any reason on or after
the designated starting date. |
| 4. |
No refund on a JAPAN RAIL PASS can be made in
the event of train non-operation, delay or the likely hood of labor disputes. |
| 5. |
Unfortunately, No refund if stolen or lost. |
